Johnston Memorial – Welcome to Our Hospital & Campus

Johnston Memorial Hospital, the first LEEDs-certified “green” hospital in Southwest Virginia, is a not-for-profit, 116-bed (all private rooms) modern medical facility dedicated to bringing quality health care to the residents of this region which covers Southwest Virginia and extends into our bordering states.

We are named after Dr. George Ben Johnston, one of the most prominent American surgeons in the 19th century, a great, great nephew of Patrick Henry (our state’s first governor who is famously known for exclaiming “Give me liberty, or give me death!”) and named after George Rogers Clarke of the Lewis-Clarke Expedition, in which his grandfather took part. Dr. Johnston was born 60 miles from Abingdon in Tazewell.

President of the American Surgical Association and founder of the Hospital of the Medical College of Virginia in Richmond, Dr. Johnston “never appeared in a hurry and in conversation was always attentive. When you entered his office or room where he was, he arose to greet you and offered you a seat and put you at ease with some kindly inquiry or some pleasantry….his patients not only believed in him but loved him and idolized him. A few perfectly chosen words from him would change the whole attitude of a patient from dejection to hope or from despair to resignation.”  The ability to mingle on good terms with all classes never left him. “No man was so humble that he could not approach Dr. Johnston on a friendly footing.”  

Our campus was reborn and completed anew in 2011 from our former location off of Main Street to carry Dr. Johnston’s legacy into the 21st Century on a larger, sprawling campus.  The stained glass in our chapel is from the old hospital.  As we care for our neighbors and their families, in our midst is Dr. Johnston’s enduring spirit, which started in a 12 bed hospital when patients came by “buggies, wagons, horseback, and afoot.”

Through routine days to traumatic, from the joys of childbirth to the commitment to defeating disease, we are him.  Dr. Johnston still lives though us at his Memorial Hospital. “To live in hearts we leave behind is not to die.” 

We invite you to be a part of this legacy.


We are truly a “Community Hospital:”
Some believe community hospitals are what the original hospitals in America were founded upon: service and care provided to neighbors. Along with that, there is an acceptance by physicians and employees of being highly-respected and visible members of their service areas.  

We pride ourselves on being on the cutting edge of the practice of medicine while we have instituted an efficiency program that was established by Toyota to eliminate waste, to continued excellence in our low infection rates.  From providing the only self sustaining blood bank in the Southwest Virginia to participating in charity events and awarding student scholarships, JMH finds numerous ways to think beyond the hospital walls. 

  A better work/life mix is waiting for you here with JMH in Washington County – join us!

A Better work/life mix:   Before choosing Johnston Memorial, we decided that we want to live in and serve in a place that is “close-knit” with neighbors who have concern for each other and faces are recognized.  That’s comfortable to us.  In our communities schools are taught by people who also attend our church or are members of a civic club to which we belong – and our adult softball team!  Although we appreciate certain benefits of large urban centers, we believe a better quality of living and working is one of less stress and a sense of peacefulness vs. big city traffic, crime, bureaucracies, long lines, and noise and smog. And those big city suburbs all look the same. We want to live in a community with a history that we can embrace, and here we have all of that and more.


Executive Team & Recruiting Leaders:

Sean McMurray
Chief Executive Officer 
Dru Malcolm
CNO/Asst. Admin. 
John Jeter
Chief Financial Officer 
Jackie Phipps
HR Director 
Tina McLaughlin
MD Recruiting Dir. 


Selected JMH Clinical Department Directors:

Patricia Surber
Nurse Manager
Cardiac Cath Lab
Jeremy Mickles
Nurse Manager
PCU & CCU
Lea Paige Mullins
Regional Director
Pharmacy Services
Nicole VanBuren
Director
Emergen. Services
Vicki Ward
Regional Manager
Laboratory


“I have seen our CEO transport patients and I know that any from our Administrative Team would do the same if they saw the need to assist.”
– Jeremy Mickles 

“In addition to our workplace based on quality patient-focused improvement, MSHA provided me with the opportunity to return to school to obtain my MBA degree through its tuition assistance program which is one of many ways our parent company wants us to keep growing as people and as professionals.” – Lea Mullins

Paul Lewey
Technical Manager
Diagnostic Imaging 
Terry Smith
Director
Oncology Services 
Pam Campbell
Manager PACU/Endoscopy  
Linda Slagle
Director
Surgery 
Robin C. Wilson
Director
Cardiology 


“I have the opportunity to take care of my family and the people with whom I go to church. I can make a difference in their lives and help reduce the stress when they are traveling through our surgery system. I like seeing people I know choose my hospital for their care…and I don’t want them to be disappointed.”
– Pam Campbell 

“One patient and his longtime girlfriend came in for a course of chemo.  The nurses kept asking the patient why he did not marry his girlfriend.  Finally, during the course of treatment, the patient proposed and they got married.  The chemo nurses attended the reception and donated the cake.”Terry Smith 

“I have always wanted to be part of an organization that promotes healing and family values.  You can’t do better than this hospital and Mountain States Health Alliance.” – Linda Slagle

“To live in hearts we leave behind is not to die.”

Dr. George Ben Johnston
Our Hospital Founder
Renowned Surgeon & Gynecologist, 1853-1916


  Mountain States Health
MSHA
 Our Mission Guardian 
JMH Services & Features
LEEDs Certified
List of Our Services 
Value Optimization System
Working Smarter
Better Results 


A Model, Award-winning Company that cares:  Mountain States Health Alliance
, based close to us in Johnson City, won the National Quality Forum Healthcare Award (2012). Presented annually to one facility or system, NQF identifies role models for the achievement of meaningful, sustainable quality improvement through performance measurement and for the demonstrated commitment to public reporting.   MSHA is a locally-owned, not-for-profit strong organization of more than a dozen hospitals, which includes a Children’s hospital and a Rehabilitation hospital with approximately $1.3 billion in net revenue.

Southwest Virginia’s First LEED-Certified Hospital:  LEED is an internationally-recognized green building certification system, providing third-party verification that a building or community was designed in an environmentally friendly manner, including energy savings, water efficiency, CO2 emissions reduction, improved indoor environmental quality, and stewardship of resources as well as sensitivity to their impact.

Comprehensive services, including JMH’s Cancer Services:  At JMH, all of our team members strive to create relationships, environments and service delivery centered on our patients through a holistic approach to healing which ministers to the mind, body and spirit. We believe that healing can exist without curing, but healing can’t exist without caring. That’s why every patient’s care plan will be tailored to their individual needs. We listen to their concerns and desires and incorporate them into the care plan. 

Patterned after Toyota’s LEAN manufacturing system, our company is implementing landmark Value Optimization System to put real meaning behind “worker smarter, and not necessarily harder” to form an operations approach and work style that simply gets things done more efficiently while we eliminate waste. MSHA’s commitment is to make your career more enjoyable while we work together to deliver a better standard of care to our patients.

Employee Benefits 


Photo Galleries: 

 
Campus Outdoor & Aerial Photos

Main Entrance & Lobby Hospital Interior Photos

 

Cancer Center Medical Plaza

 

ER


Dr. Johnston’s legacy continues with us and we invite you to be a part of it

Image of Dr. Johnston is via History of Medicine US Library of Medicine, National Institutes of Health (NIH).
Quotes herein regarding Dr. Johnston are excerpts of Beverley Randolph Tucker, MD memorandum after his death, Transactions of the Southern Surgical Association, Volume 29 (more on the feature page). 

A truly authentic Online Job Tour! Unlike many hospital websites and recruitment material, here there are no “stock” photos.  Johnston Memorial is very grateful to our employees, physicians and directors for taking time to share their thoughts and opinions for you and for making our presentation so special. We truly appreciate you!

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