Johnston Memorial – Welcome to Our Hospital & Campus

Johnston Memorial Hospital (JMH), the first LEEDs-certified “green” hospital in Southwest Virginia, is a not-for-profit, 116-bed (all private rooms) modern medical facility dedicated to bringing quality health care to the residents of this region which covers Southwest Virginia and extends into our bordering states.  JMH is growing to become a regional referral center, as well as the “headquarters location” for leadership personnel and many specialty services that extend to our affiliates.

We are named after Dr. George Ben Johnston, one of the most prominent American surgeons in the 19th Century, a great, great nephew of Patrick Henry (our commonwealth’s first governor, who is famously known for exclaiming “Give me liberty, or give me death!”) and named after George Rogers Clarke of the Lewis-Clarke Expedition, in which his grandfather took part. Dr. Johnston was born in Tazewell, 60 miles from Abingdon. President of the American Surgical Association and founder of the Medical College of Virginia, in Richmond, Dr. Johnston “never appeared in a hurry and in conversation was always attentive. When you entered his office or room where he was, he arose to greet you and offered you a seat and put you at ease with some kindly inquiry or some pleasantry….his patients not only believed in him but loved him and idolized him. A few perfectly chosen words from him would change the whole attitude of a patient from dejection to hope or from despair to resignation.” The ability to mingle on good terms with all classes never left him. “No man was so humble that he could not approach Dr. Johnston on a friendly footing.”   

Our campus was constructed in 2011 to carry Dr. Johnston’s legacy into the 21st Century on a larger, impressive, sprawling campus. Our former location was off of Main Street and is now the property on which the K-VA-T Foods – Food City headquarters, now sits. The stained glass in our chapel is actually from the old hospital.  As we care for our neighbors and their families, in our midst is Dr. Johnston’s enduring spirit, which started in a 12-bed hospital when patients came by “buggies, wagons, horseback, and afoot.” 

Through routine days to traumatic, from the joys of childbirth to the commitment to defeating disease, we follow the enduring spirit of Dr. Johnston, who still lives though us at his Memorial Hospital: “To live in hearts we leave behind is not to die.”

Our choice is to work and live in a community where faces are recognized, and we greet neighbors with smiles 

We are truly a “Community Hospital” Some believe community hospitals are what the original hospitals in America were founded upon: service and care that is provided to neighbors. Along with that, there is an acceptance by physicians and employees of being highly-respected and visible members of our service area.  

We pride ourselves on being on the cutting edge of the practice of medicine while we have instituted an efficiency program to eliminate waste which gives us more time with patients, to continued excellence in our low infection rates.  From providing the only self sustaining blood bank in the Southwest Virginia, to participating in charity events and awarding student scholarships, JMH finds numerous ways to think beyond our hospital walls.


Stan Hickson
Northeast Market CEO
Nicole VanBuren
Chief Nursing Officer
John Jeter
Chief Financial Officer
Bryan Mullins
Chief Operating Officer

Bryan Condit, MD
Chief Medical Officer 

Northeast Market
Jackie Phipps
Regional Director
Human Resources 
Cheryl Rasnake
Guest Relations 
Tina McLaughlin
Senior Director
Physician Recruiting 

Selected JMH Clinical Department Directors

Paul Lewey
Technical Manager
Diagnostic Imaging
Robin C. Wilson
Lea Paige Mullins
Regional Director
Pharmacy Services
Vicki Ward
Regional Manager

Nancy Hess
Site Manager
Sarah Webb
Women’s Pavilion
Travis Simmons
Emergency Services
Jenni Freeman
Critical Care Unit

Joseph Hall
Progressive Care Unit
Theresa Hutton
Susan Mole
Oncology Services
Tina Sherry Wiltshire
Radiation Therapy

Haley Rhea

Patient Res. Services
Dr. George Ben Johnston
Hospital Founder
Robert George
Perioperative Services

“To live in hearts we leave behind is not to die.” Dr. Johnston

Mountain States Health
JMH Services & Features
LEEDs Certified
List of Our Services
Value Optimization System
Working Smarter
Better Results

A Model, Award-winning Parent Company that cares:  A frequent winner of multiple state and national awards, our organization has won awards such as the National Quality Forum Healthcare Award. Presented annually to one facility or system, NQF identifies role models for the achievement of meaningful, sustainable quality improvement through performance measurement and for the demonstrated commitment to public reporting.   Our company is a locally-owned, not-forprofit strong organization of more than a dozen hospitals, which includes a Children’s hospital and a Rehabilitation hospital with approximately $1.1 billion in net revenue.

Southwest Virginia’s First LEED-Certified Hospital: LEED is an internationally-recognized green building certification system, providing third-party verification that a building or community was designed in an environmentally friendly manner, including energy savings, water efficiency, CO2 emissions reduction, improved indoor environmental quality, and stewardship of resources as well as sensitivity to their impact.

Interventional Cardiology Program:  As a full service referral center for treatment of heart disease, Johnston Memorial Hospital’s interventional cardiology program offers highly-trained cardiologists and staff, and a lab fully equipped to diagnose and treat patients for urgent heart problems 7 days a week, 24 hours a day. The expanded cardiac services for both inpatients and outpatients include non-surgical cardiac procedures, such as diagnostic heart catheterization, pacemaker placement and electrophysiology studies.  Private holding rooms offer patient comfort and convenience. For heart attack patients, cardiac services include percutaneous coronary intervention (PCI) – a treatment that minimizes damage to the heart and can make the difference between life and death. 

JMH’s Cancer Services:  At JMH, all of our team members strive to create relationships, environments and service delivery centered on our patients, through a holistic approach to healing which ministers to the mind, body and spirit. We believe that healing can exist without curing, but healing can’t exist without caring. That’s why every patient’s care plan will be tailored to their individual needs. We listen to their concerns and desires and incorporate them into the care plan.  

Patterned after Toyota’s LEAN manufacturing system, our company is implementing landmark Value Optimization System (VOS) to put real meaning behind “worker smarter, and not necessarily harder” to form an operations approach and work style that simply gets things done more efficiently while we eliminate waste – this program is believed to be a first in the hospital industry.  Our commitment is to make your career more enjoyable, while we work together to deliver a better standard of care to our patients. 

Primary Care Residency Program:  Started in 2015, JMH partners with the Edward Via College of Osteopathic Medicine (VCOM) for a primary care residency program here in Abingdon. The first year placed nine residents at JMH. VCOM has campuses in Blacksburg, Virginia and Spartanburg, South Carolina, and has graduated over eleven hundred new physicians since its founding in 2001, with over 55% going into primary care specialties such as family medicine, internal medicine, pediatrics and obstetrics/gynecology. 

Team Member Benefits

Photo Galleries

Campus Outdoor & Aerial Photos

Main Entrance & Lobby Hospital Interior Photos

Cancer Center Medical Plaza

Sarah Webb, Nurse Manager, front in blue, with team members in the Women’s Pavilion

Emergency Services

America’s Best Work/Life Mix

America’s best work/life mix is waiting for you here with our hospital organization and JMH, in Washington County

Before choosing Johnston Memorial, we decided that we want to live in and serve patients in a place that is “close-knit,” that has neighbors who have concern for each other, and where faces are familiar.  In our communities, schools are taught by people who also attend our church or are members of a civic club to which we belong, and they are also on our adult softball team! 

Here, the pace of work can be challenging. So after time at the hospital, we want a place to live that is healthy, safe, and stimulates our interests in the Arts, leisure, recreation, and food/restaurants. We want superior schools and programming for our children. Work challenges us. Living relaxes, invigorates, and recharges us. Although we appreciate certain benefits of large urban centers, we believe a better quality of living and working is one of less stress and a sense of peacefulness vs. big city traffic, crime, bureaucracies, long lines, and noise and smog. And those big city suburbs all look the same.

We choose to live in a community with meaningful history and culture that we can embrace, and here in Abingdon, we have all of that and more.  If you have the same values and interests, then we encourage you to become a student of this Online Job Tour, share it with your family, and follow its instructions.  Thank you!

With commercial grocers offering fewer healthy food options, living here affords something very important: the opportunity to eat local foods grown using organic principals; live next to Southwest Virginia’s largest farmer’s market! 

Jack Hinshelwood directs The Crooked Road Heritage Trail at its headquarters, in Heartwood; Richard Rose is Producing Artistic Director at Barter Theatre. Live in the cultural center of Southwest Virginia, here in Abingdon

Leisure time includes world-class fly-fishing, day spas (Martha Washington Hotel’s saline pool), The “Creeper Trail,” The Virginian Country Club (Club Pro Jim Blackmore); Figaredo’s and Wolf Hills Brewery, are among many epicurean options

Sports and cultural programming at local theatre, area museums, and music education through Heartwood, are part of a child’s life here (Schools Superintendent Dr. Brian Ratliff with High Point Elementary School Principal, Dr. Sherry King)

Dr. Johnston’s legacy continues with us and we invite you to be a part of it

Photo Credits: Image of Dr. Johnston is via History of Medicine US Library of Medicine, National Institutes of Health (NIH). Quotes herein regarding Dr. Johnston are excerpts of Beverley Randolph Tucker, MD memorandum after his death, Transactions of the Southern Surgical Association, Volume 29 (more on the feature page).  Image of Kevin Spacey courtesy of Barter Theatre.


Johnston Memorial Hospital
Top Environmental Hospital

Society of Hospital Medicine Announces 2017 Awards of Excellence Winners
JMH Welcomes First Class of Primary Care Physician Residents
JMH Receives Energy Efficiency Award
Our Hospital (of 467 nationwide) named Top Performer on Patient safety, Patient experience
Johnston Memorial Hospital introduces life-saving interventional heart care to Southwest Virginia

A truly authentic Online Job Tour! Unlike many hospital websites and recruitment material, here there are no “stock” photos. Johnston Memorial is very grateful to our employees, physicians and directors for taking time to share their thoughts and opinions for you and for making our presentation so special. We truly appreciate you!

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